We're Here For You
Royal Support
Whether you have a question about your order, want to start a return, or need help with your warranty — we respond within 1 business day.
Returns & Exchanges
Not satisfied? Start your free return within 15 days of delivery. We'll send you a prepaid label.
15-day window · FreeWarranty Claims
Your UrCrowns are covered for 1 full year — frames and lenses included. Contact us and we'll take care of it.
1-year coverageGeneral Questions
Prescription help, order status, lens options — anything at all. Your Crown deserves a real answer.
Responds in 1 business day
Prefer to write directly?
Send us an email
Include your order number if you have one — it helps us find your details faster and get you a better answer.
✦ contact@urcrown.com
Responds within 1 business day
Support Hours
Monday – Friday
9:00 AM – 5:00 PM PT
Our Address
URKINGDOM LLC
2108 N St STE N
Sacramento, CA 95816
United States
We are a small brand and take every message seriously. If you don't hear back within 1 business day, please check your spam folder.